faq

We are a small (but growing) company and customer satisfaction is our highest priority. When it comes to clothing, we get it. Sometimes the look or fit just isn't right. With our clothing products, simply use the contact form to let us know you'd like to return or exchange an item and we will get back to you within 1-3 business days. The buyer is responsible for return shipping. Once we receive the item your payment will be refunded. For any of our extras sales are final and returns are not accepted. You can cancel an order within 24 hours of purchase by contacting us and you will be refunded your purchase price.

YES! We LOVE working with large groups and re-sellers. For large quantity orders, please contact us westwind@thinksonder.us. We are happy to offer wholesale discounts, revised shipping rates and quantity discounts. Certain terms and conditions apply, but feel free to reach out. We'd love to have a conversation.

Yes! Shipping rates will differ and shipping times can be significantly longer (especially with COVID-19). But order away, and we will get it to you.

All of our apparel is sourced, manufactured and printed in the USA. As we expand we will likely pursue some amazing UK or European based printers for faster international service.